Refund policy
Beau Activewear 14-Day Returns Policy
At Beau Activewear, we are committed to delivering high-quality products and outstanding customer service. Your satisfaction is our priority! If you’re not completely happy with your purchase, you can return it within 14 days of receiving the item, following these guidelines:
Return Eligibility
Items must be in original condition: unworn, unwashed, and with all tags and packaging intact.
Sale items are not eligible for returns.
How to Initiate a Return
To start the return process, please follow these steps:
Visit the 'Contact Us' page and send us a message to initiate a return.
- Enter your order number (with #) in the comment and your email address.
- Let us know the item(s) you wish to return.
- Choose whether you want a Return or Store Credit for each item.
- We will respond to you as soon as possible regarding the next steps for your return.
* You are responsible for the postal fee of sending item(s) back to us for a return.
Return Shipping Costs
You are responsible for the return shipping costs. If you choose to ship the item back, please use a reliable shipping method with tracking to ensure safe delivery.
Item Inspection and Approval
Once we receive your returned item, we will inspect it to confirm it meets our return criteria. You’ll be notified via email about the approval or rejection of your return.
- If approved, we will process your refund.
Refund Process
- Refunds will be issued using the same payment method used for the original purchase.
- Please allow up to 14 business days for your refund to process and appear on your statement. The timing may vary based on your financial institution.
Exclusions
Beau Activewear does not accept exchanges. Returns are allowed for eligible items as outlined in this policy, but exchanges for orders are not permitted.
Customer Support
If you have any questions or need assistance with your return, please reach out to our customer support team at info@beauactivewear.com.
Policy Changes
Beau Activewear reserves the right to modify this returns policy at any time. Any changes will be effective immediately upon posting on our website.
By purchasing from Beau Activewear, you acknowledge that you have read and agreed to this 14-day returns policy.